The Hidden Crisis in Hospitality: Why You’re Losing Customers Without Even Realising It
Why Restaurants, Bars, and Hotels Are Struggling to Keep Customers And What to Do About ItI’ve been speaking with restaurant owners, bar managers, and hoteliers recently, and they all seem to be facing the same challenge: attracting customers isn’t the problem keeping them is.It’s not about the food, ambience, or customer service. The real challenge? […]
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